Privacy policy
Privacy Policy
This Privacy Policy explains how NeroVasky (“NeroVasky”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
WHO WE ARE
NeroVasky is an online haircare and beauty brand operated by NeroVasky LLC, a company registered in the United States.
Company:
NeroVasky LLC
Address:
[Insert your registered business address]
Email:
info@nerovasky.com
NeroVasky is responsible for the processing of personal information collected through our website and services.
PERSONAL DATA WE COLLECT
Depending on how you interact with our website, we may collect the following categories of personal information:
- Contact information: name, email address, telephone number, billing address, and shipping address
- Order information: products purchased, order history, transaction details, delivery information, and order status
- Payment information: payment method and payment status. Payment card details are generally processed directly by our payment service providers and are not stored by us in full
- Account information: login credentials and account preferences, where you create an account
- Technical information: IP address, browser type, device information, operating system, approximate location, pages viewed, and website interactions
- Communication information: messages, emails, customer service requests, and other communications you send to us
- Marketing information: your communication preferences and interactions with our marketing messages
- Cookie and tracking information: information collected through cookies, pixels, and similar technologies
HOW WE USE YOUR PERSONAL DATA
We may use your personal information for the following purposes:
| Purpose | Legal Basis where GDPR applies |
|---|---|
| Processing and fulfilling orders | Performance of a contract |
| Processing payments | Performance of a contract |
| Shipping and delivery | Performance of a contract |
| Providing customer support | Performance of a contract and legitimate interests |
| Managing customer accounts | Performance of a contract |
| Preventing fraud and protecting our website | Legitimate interests |
| Improving our website, products, and services | Legitimate interests |
| Sending marketing communications | Consent, where required |
| Website analytics | Consent where required, or legitimate interests where permitted |
| Complying with legal and tax obligations | Legal obligation |
Our legitimate interests may include maintaining and improving our website, protecting our business and customers, preventing fraud, and understanding how our services are used.
MARKETING COMMUNICATIONS
We may send you promotional emails or other marketing communications where permitted by applicable law and, where required, after obtaining your consent.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us at:
Even if you opt out of marketing communications, we may still send you essential transactional messages relating to your orders or account.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to operate the website, remember preferences, understand website usage, and, where permitted, support advertising and marketing activities.
Some cookies may be necessary for the operation of our website, while others are optional.
Where required by applicable law, we will request your consent before placing non-essential cookies, including certain analytics and advertising cookies.
You can manage your cookie preferences through our cookie settings or through your browser settings.
HOW WE SHARE YOUR PERSONAL DATA
We do not sell your personal information for monetary consideration.
We may share personal information with trusted third parties where necessary to operate our business and provide our services, including:
- Shopify – website and e-commerce platform services
- Payment processors – to process payments and transactions
- Shipping and logistics providers – to fulfill and deliver orders
- Email and customer service providers – to communicate with customers
- Analytics providers – to understand website performance and customer interactions
- Advertising and marketing platforms – where permitted by applicable law and, where required, with your consent
- Fraud prevention and security providers
- Professional advisors and service providers
- Government authorities or law enforcement where required by applicable law
We only share information that is reasonably necessary for the relevant purpose.
THIRD-PARTY SERVICES
Our website may use third-party services such as Shopify, payment providers, analytics providers, advertising platforms, and social media services.
These third parties may process personal information according to their own privacy policies.
We encourage you to review the privacy policies of relevant third-party providers for more information about how they process personal data.
INTERNATIONAL DATA TRANSFERS
Because NeroVasky is operated from the United States and may use service providers located in different countries, your personal information may be transferred to and processed outside your country of residence, including in the United States.
Where applicable law requires specific safeguards for international transfers, we will use appropriate legal mechanisms and safeguards, such as Standard Contractual Clauses or other legally recognized transfer mechanisms.
DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- fulfill orders and provide services;
- maintain business and transaction records;
- comply with legal, accounting, and tax requirements;
- resolve disputes;
- prevent fraud; and
- enforce our agreements.
Retention periods may vary depending on the type of information and the applicable legal requirements.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include:
- Right of access – Request access to personal information we hold about you
- Right to correction – Request correction of inaccurate information
- Right to deletion – Request deletion of certain personal information
- Right to restrict processing – Request restriction of certain processing activities
- Right to data portability – Request a copy of certain information in a portable format
- Right to object – Object to certain types of processing
- Right to withdraw consent – Withdraw consent where processing is based on consent
- Right to opt out of marketing – Unsubscribe from promotional communications
To exercise your rights or ask questions about this Privacy Policy, contact us at:
We may need to verify your identity before fulfilling certain requests.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at info@nerovasky.com.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include the right to know what personal information we collect, the right to request deletion or correction, and the right to opt out of certain uses or disclosures of personal information.
To submit a privacy request, contact us at:
We will process applicable requests in accordance with the requirements of applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date below.
We encourage you to review this Privacy Policy periodically.
Last Updated: October 3, 2026