Terms of service

Terms of Service

1. GENERAL

These Terms of Service (“Terms”) govern your access to and use of the NeroVasky website, online store, products, and services.

The website and store are operated by NeroVasky LLC (“NeroVasky”, “we”, “us”, or “our”).

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service and our Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

2. ELIGIBILITY

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are under the legal age required to make purchases in your jurisdiction, you may use our website only with the involvement and consent of a parent or legal guardian.

3. PRODUCTS AND SERVICES

NeroVasky sells haircare, hair styling, beauty, and related products through our online store.

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors, packaging, appearance, and other product characteristics may vary slightly from images displayed on your device.

We reserve the right to:

  • Modify or discontinue products
  • Change product descriptions
  • Limit quantities available for purchase
  • Correct errors or inaccuracies
  • Change prices at any time before an order is accepted

4. ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized activity
  • Incorrect customer information
  • Shipping restrictions
  • Other legitimate business reasons

If we cancel an order after payment has been made, we will refund the amount paid for the canceled order.

5. PRICES AND PAYMENT

All prices displayed on our website are shown in the currency indicated at checkout.

Applicable taxes, duties, shipping costs, or other charges may be added during checkout depending on your location and applicable laws.

We accept payment methods displayed at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. NeroVasky does not generally store complete payment card information.

6. SHIPPING AND DELIVERY

We ship orders to the destinations available at checkout.

Estimated delivery times are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our control, including:

  • Carrier delays
  • Customs processing
  • Weather
  • Holidays
  • Incorrect delivery information
  • Other unforeseen circumstances

Customers are responsible for providing accurate shipping information.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply.

7. INTERNATIONAL ORDERS

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Such charges are generally the responsibility of the customer unless otherwise stated at checkout.

NeroVasky is not responsible for delays caused by customs authorities.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.

9. HAIRCARE AND BEAUTY PRODUCTS

Our products are intended for their stated cosmetic or styling purposes.

You should follow the product instructions and warnings provided with the product.

If you have known allergies, sensitivities, or concerns about using a particular ingredient or product, review the product information and consult an appropriate professional before use.

NeroVasky does not guarantee that a product will produce a particular cosmetic or hair-related result for every individual.

Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any medical condition.

10. INTELLECTUAL PROPERTY

All content on the NeroVasky website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Images
  • Graphics
  • Videos
  • Text
  • Designs
  • Website layout
  • Software
  • Other original materials

is owned by or licensed to NeroVasky and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

11. USER CONTENT

If you submit reviews, photographs, comments, testimonials, or other content to NeroVasky, you represent that you have the necessary rights to submit that content.

By submitting content, you grant NeroVasky a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the content for business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

12. PROHIBITED USES

You agree not to use our website or services:

  • For unlawful purposes
  • To commit fraud
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To interfere with the security or operation of our website
  • To introduce malicious software or harmful code
  • To attempt unauthorized access to our systems
  • To collect information about other users without authorization
  • To use our website for automated activities that place unreasonable demands on our systems

13. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, applications, and services.

These services may include payment processors, shipping providers, analytics platforms, social media platforms, and advertising services.

We are not responsible for the content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. DISCLAIMER

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be available
  • The website will be error-free
  • Information on the website will always be complete or current
  • Products will meet every individual's expectations

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NeroVasky and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless NeroVasky LLC and its affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of our website or products
  • Your violation of applicable law
  • Your infringement of another person's rights

17. GOVERNING LAW

These Terms are governed by the laws applicable to NeroVasky LLC and its applicable place of business, except where mandatory consumer protection laws provide otherwise.

If you are a consumer in a jurisdiction that grants you mandatory legal rights, those rights remain unaffected by this section.

18. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

When changes are made, we will update the “Last Updated” date below.

Your continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the agreement between you and NeroVasky regarding your use of our website and services, except where additional terms apply to a particular product or service.

21. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

NeroVasky LLC

Email: info@nerovasky.com

Last Updated: October 3, 2026